Privacy Policy
This Privacy Policy explains how TRYNO ("we," "us," "our") collects, uses, and protects information when you visit or make a purchase from tryno.store (the "Site").
Information We Collect
When you place an order, browse the Site, or contact us, we may collect:
- Contact details you provide, such as name, email address, shipping address, and phone number.
- Order information, including items purchased, size, and order history.
- Payment information, processed directly by our payment provider (Dodo Payments). We do not store your full card or payment credentials on our servers.
- Technical information such as IP address, browser type, and device information, collected automatically when you use the Site.
How We Use Your Information
- To process and fulfill your orders, including production and shipping through our print-on-demand partner.
- To communicate with you about your order, including confirmations, shipping updates, and support requests.
- To improve the Site, our products, and the shopping experience.
- To send marketing communications, where you have opted in, and which you can unsubscribe from at any time.
Sharing Your Information
We share information only as necessary to operate the Site and fulfill orders, including with:
- Our payment processor, to complete transactions securely.
- Our print-on-demand and fulfillment partner, to produce and ship your order.
- Service providers who support Site hosting, analytics, and customer communication.
We do not sell your personal information to third parties.
Cookies
The Site may use cookies and similar technologies to keep your cart working correctly, remember your preferences, and understand how visitors use the Site. You can disable cookies through your browser settings, though some features of the Site may not function properly as a result.
Data Retention
We retain order and account information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. To exercise these rights, contact us using the details below.
Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Site is not directed at children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
For questions about this Privacy Policy or your personal information, contact us through the Help section of the Site.